FOR IMMEDIATE RELEASE
New Technology Enhances Emergency Response on the Peninsula
YORKTOWN, Va. — The Peninsula Regional Emergency Communications Center (PRECC) has announced a groundbreaking advancement in emergency response for residents of York County, James City County, Poquoson, and Williamsburg. Starting immediately, those who dial 911 will now have the option to share live photos and videos of emergencies directly with first responders.
This innovative feature, known as Citizen Input, will provide emergency personnel with real-time visual context, allowing them to assess situations more effectively and respond appropriately. The technology is designedto enhance the 911 experience, recognizing that most emergency calls originate from mobile devices.
In addition to Citizen Input, PRECC is incorporating artificial intelligence (AI) technology to automatically transcribe calls and highlight key terms to improve communication clarity. Furthermore, an advanced mapping application will assist in pinpointing the locations of responding officers, promoting faster and more efficient emergency responses.
PRECC emphasizes that these upgrades aim to bridge the gap between callers and responders by providing crucial information that can save time and lives during critical incidents. As emergencies can unfold rapidly, the ability to share live media could prove invaluable in assessing the scale and nature of a situation before help arrives.
The implementation of these technologies underscores PRECC’s commitment to adapting to the modern landscape of emergency services, where speed and accuracy are paramount. Residents are encouraged to take advantage of these new features to enhance their safety and the effectiveness of emergency response teams.
For more information on the new services, residents can contact the Peninsula Regional Emergency Communications Center.
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